This privacy policy explains how TailorCraft Studio processes personal data in connection with its tailoring and clothing alteration services, including bridal and occasionwear fittings. It follows the data lifecycle from collection through use, disclosure, retention, and deletion.
This introduction outlines how information is handled, what rights may apply, and where to direct policy-related questions.
Data handling overview
This section outlines the categories of personal information we may process, where that information comes from, the types of cookies used on the site, and the controls available to you.
When you contact TailorCraft Studio or submit a fitting request, we may process your name, email address, phone number if you provide it, inquiry message, and service preferences. We also process limited technical data such as server request metadata and browser or device information to operate the website, maintain security, and deliver the service properly.
We receive personal data from contact form submissions, email, phone calls, and fitting appointments. Technical data is generated automatically when you visit the website or use its forms. Where relevant, information may also be created during the appointment process, such as notes needed to manage fitting stages, deadlines, and collection arrangements.
The website uses essential cookies needed for core operation and cookies that store privacy preferences. We do not state that analytics or marketing cookies are active. Any cookie use is limited to supporting the site’s basic functions and remembering your selected settings.
We use cookies only for essential site operation and to remember privacy preferences. If you disable cookies in your browser, some functions may not work as intended, but the website should remain accessible for basic browsing and enquiry submission.
We use personal data to respond to enquiries, assess garment and construction details, arrange and confirm fittings, prepare staged quotations and deadlines, manage approved alterations, coordinate collection, maintain website security, and deliver technical functions. We may also use information to keep records needed for administration, dispute handling, and legal compliance.
We may share personal data with service providers that support website operation, technical delivery, or communication handling, but only to the extent needed for those tasks. Any recipient is expected to use the information for the agreed purpose and to apply appropriate confidentiality and security measures.
We may disclose personal data if required to comply with law, a court order, or another lawful request from a public authority. We may also share information where necessary to protect our rights, investigate misuse, or support security and fraud-prevention measures, provided such disclosure is lawful and proportionate.
You may have rights to access, correct, delete, restrict, or object to certain processing of your personal data, and to receive a copy of data you have provided where portability applies. These rights are not absolute and may be limited by legal obligations, security needs, or the need to complete a service you requested.
To exercise your rights, send a clear request using one of the contact methods listed in this policy and describe the data or action you are asking about. We will review the request, confirm whether any exemptions apply, and respond within the timeframe required by law or as soon as reasonably possible.
We retain personal data for the period needed to respond to enquiries, arrange fittings, prepare quotations, manage approved alterations, support collection, and meet legal or accounting obligations. When data is no longer required for those purposes, it is deleted or anonymised according to our internal records handling practices.
If we make material changes to this privacy policy, we will update the notice on the website and may use reasonable service channels to draw attention to significant revisions. The version in effect is the one published at the time you use the website, unless a later version states otherwise.
Under GDPR, personal data must be processed lawfully, fairly, and transparently. We limit processing to the purposes described in this policy, use only the data needed for those purposes, and keep information only for as long as it remains necessary for enquiry handling, appointment management, service delivery, security, or legal compliance.
Because TailorCraft Studio serves users in the European Economic Area, GDPR principles apply where the regulation is relevant to the processing described in this notice.
Where GDPR applies, you may request access to your data, correction of inaccurate information, deletion in appropriate cases, restriction of processing, objection to certain processing, and data portability where applicable. We may need to verify your identity before responding and may retain information where the law requires it or where it is needed to resolve a service matter.
